StartLogic - Unauthorised credit card used for unauthorized domain renewal
In January Startlogic locked access to my site Old Forge Coal Mine for reported excessive bandwidth and too large a site. I was paying yearly for unlimited bandwidth and 50GB storage.
I have no control of who downloads from the site and only had 16 GB of storage used. In January I informed Startlogic I am removing all information and do not renew my account. On April 4, 2015 they billed my Discover Card for domain renewal without my permission . After contacting their business dept by phone I was assured a credit would be issued.
They outright lied to me as I soon received an e mail stating my account would not be renewed " when your current billing term expires." I have contacted Discover Card and will be filing fraud and credit card misuse charges with the Pa. and Ma. Better Business Bureaus and the Interstate Commerce Commission.
This is a very dishonest company. Search on line and read all the complaints before you ever think of using their services.
Reason of review: Problems with payment.
Monetary Loss: $132.
Preferred solution: Full refund.
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Comments
Please avoid publishing any personal information and promotional content
This is a poorly run company do not waste your money with them. They send you an email to reset your password when you go to the link you get this message: Your link has expired or is invalid. Please regenerate a new one using 'Request reset email' option below.
Yes, start logic ignores the cancellation of the accounts and charges the credit cards. Their 2016 customer service is horrible and they are jerks.
They place you on hold and never pick up. There ipage.com is the same as having their regular server and the website disappears from the internet for a week or more due to their updates.
Startlogic.com and Ipage.com can not support outside websites uploaded to their hosting. It is a complete joke.